Shipping policy

Shipping Policy

Effective Date: August 2026

At Stylindra, we are committed to processing and delivering orders safely and efficiently. Please review this Shipping Policy before placing an order through stylindra.shop.

Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or U.S. public holidays may begin processing on the next business day.

Processing may take longer during holidays, promotional events, periods of high order volume, or circumstances outside our reasonable control.

Estimated Shipping Time

After an order has been processed and dispatched, delivery within the United States typically takes approximately 2–7 business days.

The actual delivery time may depend on the customer’s location, selected shipping method, carrier operations, weather conditions, holidays, and other circumstances outside our control.

All delivery timeframes are estimates and are not guaranteed delivery dates.

Shipping Destinations

We currently ship to eligible addresses within the United States.

Available shipping methods, charges, and delivery estimates will be displayed at checkout where applicable.

Shipping Carriers

Depending on the destination, service availability, and package requirements, orders may be shipped using:

  • USPS

  • UPS

  • FedEx

  • Other reputable shipping carriers when appropriate

Tracking information will be provided when available after the order has been dispatched.

Shipping Addresses

Customers are responsible for providing a complete, current, and accurate shipping address during checkout.

Please review your shipping information carefully before submitting your order. Stylindra is not responsible for delays, failed deliveries, returned packages, or additional shipping charges caused by an incorrect, incomplete, or outdated address supplied by the customer.

If you notice an error in your shipping address after placing an order, contact us immediately at support@stylindra.shop. We cannot guarantee that an address can be changed after an order enters processing or has been shipped.

Tracking Information

When tracking is available, it will be sent to the email address associated with the order after dispatch.

Customers can use the tracking number to monitor their shipment through the applicable carrier’s website.

Please allow up to 24–48 hours after a shipping label is created for tracking information to become active or display movement.

Delayed Shipments

Delivery delays may occur because of severe weather, holidays, high carrier volume, operational disruptions, incorrect addresses, or other circumstances outside our reasonable control.

If your package is delayed, please review the carrier’s latest tracking information first. You may also contact us, and we will provide reasonable assistance with the shipment inquiry where possible.

Delivered but Not Received

If the carrier’s tracking information shows that your package was delivered but you cannot locate it, please:

  1. Check all areas around the delivery location.

  2. Ask household members or neighbors whether they accepted it.

  3. Contact your building management or reception desk, if applicable.

  4. Contact the shipping carrier using the tracking number.

If the carrier confirms that the package was delivered to the address supplied with the order, Stylindra may assist with a carrier inquiry. However, we cannot guarantee a refund or replacement for a package confirmed as correctly delivered.

Lost Packages

If a shipment appears to be lost or has been significantly delayed, please contact us as soon as possible with your order number and tracking information.

We may open an inquiry with the shipping carrier. Any replacement, refund, or other resolution will depend on the outcome of the investigation and the circumstances of the shipment.

Damaged Packages

If your package or product arrives damaged, contact us as soon as possible at support@stylindra.shop.

Please include:

  • Your order number

  • A description of the damage

  • Clear photographs of the product

  • Clear photographs of the external and internal packaging

  • A photograph of the shipping label, when requested

Please retain the product and its packaging until we have reviewed the issue. After reviewing the information, we may provide a replacement, refund, return authorization, or another appropriate resolution.

Shipping Charges

Any applicable shipping charges will be displayed at checkout before payment is completed.

Shipping costs may vary depending on the delivery destination, selected shipping service, package weight, package dimensions, and applicable promotions.

Unless otherwise stated, original shipping charges may be non-refundable when a return is requested for reasons unrelated to an error by Stylindra.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible.

Changes and cancellations are not guaranteed because orders may enter processing or ship shortly after being placed. Once an order has shipped, it cannot normally be cancelled and will instead be handled according to our Return and Refund Policy.

Contact Us

For questions about an order, tracking information, or delivery, contact us:

Stylindra
1325 Remount Road
Gujrat Colony Kothrud
North Charleston, South Carolina 29406
United States

Website: stylindra.shop
Email: support@stylindra.shop
Phone: 843-789-4430